Intro to Drawing at SF Art Institute

As a designer, I draw a lot, whether it’s visualizing a conversation or depicting an experience through a storyboard. To improve my skills, I’m taking a 12-week course at the San Francisco Art Institute. I am now halfway through the course. Here are some...

Directionally Correct Design

The value of design often butts heads with the rigor of quantitative proof. But as the design advances into more complex territory, proof becomes even more challenging. While at the Institute for the Future HealthCare 2020 open space meeting on Science and Technology...

Technology Enablers vs Scientific Rigor in Healthcare

One huge problem for US healthcare is that technology moves at a much faster rate than the system of change and adoption in the current system. For obvious reasons, there are a lot of regulations, studies, and tests to help ensure effectiveness of processes and...

A Culture of Wanderers

“Like the soil, mind is fertilized while it lies fallow, until a new burst of bloom ensues.” –John Dewey Presently, it will be a year since I started working at Nokia. Since starting, I have been involved in several back-to-back projects with the usual...

Design Thinking Is the New Design

In his Ask the Innovation Guru video series (yes, there is such a thing, and yes, I watched some of it), Bruce Nussbaum tackles the question Why Is Design Thinking Relevant. He parses views on design thinking into two camps: those that think it’s too abstract...

Call To Redesign Organizations

Recently, Jonathan Ive, of Apple, had some thoughts on the key to Apple’s success. He bemoaned designers who always have excuses for their work not turning out as intended. His advice: “If you really do care about the quality of what ends up getting made,...