Category: Design
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Service Design Network Conference 2009
Two weeks ago, I was on the island of Madeira, Portugal, for the second annual Service Design Network conference. Like last year, I was part of the planning board. My main role was to review content submissions and help put together the conference program. I also served as a judge for the service design competition…
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Intro to Drawing at SF Art Institute
As a designer, I draw a lot, whether it’s visualizing a conversation or depicting an experience through a storyboard. To improve my skills, I’m taking a 12-week course at the San Francisco Art Institute. I am now halfway through the course. Here are some of my latest drawings.
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Directionally Correct Design
The value of design often butts heads with the rigor of quantitative proof. But as the design advances into more complex territory, proof becomes even more challenging. While at the Institute for the Future HealthCare 2020 open space meeting on Science and Technology in Health, Chris McCarthy, Director, Innovation Learning Network at Kaiser Permanente, talked…
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Technology Enablers vs Scientific Rigor in Healthcare
One huge problem for US healthcare is that technology moves at a much faster rate than the system of change and adoption in the current system. For obvious reasons, there are a lot of regulations, studies, and tests to help ensure effectiveness of processes and products that are introduced into healthcare services. Unfortunately, this system…
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A Culture of Wanderers
“Like the soil, mind is fertilized while it lies fallow, until a new burst of bloom ensues.” –John Dewey Presently, it will be a year since I started working at Nokia. Since starting, I have been involved in several back-to-back projects with the usual short time frames and high demands. If ever ideas began to…