Category: Design

  • The Most Influential Interaction Design Products

    Dan Saffer recently asked, “If I asked you to name the most influential interaction design products, you would say…?” I found this question a bit confusing. It raised a lot of questions. My instinct was to respond by asking, “What product does not involve interaction design?” Next, “What do you mean by product?” Further, is…

  • Mastery Over Management

    Turns out it’s no secret that incompetence is rampant in large organizations. This is something most anyone who has ever had a job knows. All too often the people in charge seem unqualified for their position, likely due to the inability to make headway in an organization without accepting a management role, even if someone…

  • Human-Centered Design: a Means to What End?

    Human-centered design is fantastic, designers all agree. It’s the greatest thing since sliced bread and it will make the world a better place. At least, that’s what we designers like to think is the result of our work. I came across this intriguing model by Ralf Beuker, called Design Strategy at a Glance, and am…

  • MVP 2008–2009

    This weekend I was awarded most valuable player for Alameda Athletic, a soccer team I play for in the East Bay.

  • Got your own mobile app yet?

    Yesterday I read about iLike providing a syndication platform to help artists connect with fans through custom iPhone Apps. It seems the commercials don’t lie. “There’s an app for that” is increasingly true. The iLike move reminded me of when web tools first emerged to help people create sites to promote themselves, their business, or…

  • Moggridge Says Interaction Design May be Unnecessary

    I saw a screening of the film Objectified, after which the director, Gary Hustwit, and two of the designers featured in the film, Bill Moggridge (IDEO) and Dan Formosa (Smart Design), did a little Q&A. One audience member asked Moggridge to reflect on defining interaction design as a discipline. In his response, he said that…

  • Are important issues missing out on design?

    photo from ISIS Last month, I presented at the Sex Tech, a conference that, to my surprise, had nothing to do with making sex better through technology. Instead, the conference brought together people involved in adolescent sexual health, sex education, HIV prevention, STD prevention, and sexual literacy. I was there with Carrie Chan to talk…

  • Designing for Behavior

    For a while now, when people ask me about being an interaction designer, I have explained it as designing for behavior: what, how, and why someone interacts with a product, service, or organization. As an interaction designer, I tread in the land of emotion, motivation, action, need, and desire. Like design itself, there need not…

  • Process not a differentiator?

    Last week I had a chat with Jeff Howard, during which I described the presentations at the Service Design Network conference in November. My observation from the conference is that service designers seem to know what service design looks like. The process shown during the presentations looked very similar. This prompted Jeff to suggest that…