by Jamin | Nov 7, 2012 | Design
I voted in a garage, using a poorly designed ballot, made decisions on issues with implications I couldn’t possibly understand, and left as joyful as one feels after a root canal. We must change this experience. Or rather, we must design this experience....
by Jamin | Oct 24, 2012 | Design
On November 14, I will be speaking at Tech Planet in Seoul, Korea. I love that they translated my both my name and my bio into Korean. The title of my talk is From UX to SX.
by Jamin | Oct 23, 2012 | Design
Next week I’ll be speaking at the Service Design Network conference in Paris. When I first started thinking of what to talk about on the subject of changing culture by design, I came up with the following list of titles. It’s a pretty good list of where my...
by Jamin | Sep 16, 2012 | Comics
by Jamin | Sep 13, 2012 | Design
During UX Week, Jared Cole and I ran a half-day workshop called Service Storming and Dragon Lines. Originally, we called the workshop Service Design: Acting to Action. But we wanted to be more specific and accurate than calling the first exercise acting. Essentially,...
