Author: Jamin
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Cities as Products
I’ve been thinking more about the design of cities recently. As such, the Guardian article The urban age: how cities became our greatest design challenge yet caught my eye. The author talks about cities as products, as commodities even. If you’re interested in cities as products (or services), you should read it. Here are some…
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Service Design Thinking?
A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh View more presentations from Harry Brignull. I’m glad to see many similarities between this presentation and the one I presented at IxD10. Ideas that definitely overlap include: services are important, services are everywhere, they are designed by everyone, and they are…
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Can Service Design Take Off in the US?
Despite the growth of service design firms in Europe, the success of the Service Design Network, and the globally self-organized service design drinks, including one in San Francisco, service design still really hasn’t made its move on the United States. And while many designers I talk to are very interested in service design, businesses are…
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First Official SF Service Design Drinks
I’m excited to report that the first official San Francisco Service Design Drinks this past Thursday was a success! People actually showed up! It was awesome! The only negative: I forgot to take photos! Everyone seemed really excited and positive. So we decided to make it a monthly event. Bar 821 was a bit loud,…
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Service Design: an Interaction Design Perspective
On February 5, 2010, at Interaction10, I presented Service Design: an Interaction Design Perspective. Since studying interaction design and service design at Carnegie Mellon University, I have wrestled with the relationship between the two. During an interview with Jeff Howard, a few days after graduating, I tried to address this relationship. It was both a…