Jamin Hegeman

Tag: Service Design Network

  • Service Design Network Global Conference 2019 in Dublin

    Service Design Network Global Conference 2019 in Dublin

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    I hosted the 11th annual global service design network conference in Dublin, October 10-12. As part of the Service Design Network leadership team, my core responsibility is our global conference strategy.

  • Service Design Global Conference 2014 Snapshot

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    Last month I attended my seventh consecutive Service Design Network conference. This year’s conference was held in Stockholm, Sweden, and hosted more than 600 attendees. At the end of the conference, during the SDN management team’s closing remarks to the audience, I provided a quick summary of all the points made by the speakers, listed…

  • Can Service Design Take Off in the US?

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    Despite the growth of service design firms in Europe, the success of the Service Design Network, and the globally self-organized service design drinks, including one in San Francisco, service design still really hasn’t made its move on the United States. And while many designers I talk to are very interested in service design, businesses are…

  • Service Design: What’s Next?

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    For the past three years, I have attended a conference on service design. In 2006, during the first ever conference on service design, everyone felt excited to come together as a community and begin talking about this new design practice. Last year, we pushed a bit at the borders of service design (Many Eyes as…