Jamin Hegeman

Tag: organizational design

  • What If Your Org Chart Matched the Customer Journey?

    What If Your Org Chart Matched the Customer Journey?

    —

    in

  • Call To Redesign Organizations

    —

    in

    Recently, Jonathan Ive, of Apple, had some thoughts on the key to Apple’s success. He bemoaned designers who always have excuses for their work not turning out as intended. His advice: “If you really do care about the quality of what ends up getting made, wouldn’t you find an answer, some sort of alternative, and…

  • Tony Golsby-Smith of 2nd Road Visits CMU

    —

    in

    Last week, Tony Golsby-Smith, CEO of 2nd Road, the Sydney-based consulting company that focuses on shaping large-scale change, visited Richard Buchanan’s Design, Management, and Organizational Change class. Over the course of three hours, he shared his perspective on design and its role within 2nd Road. What follows are notes and thoughts from that conversation. Tony…