Tag: IxD10
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Service Design: an Interaction Design Perspective
On February 5, 2010, at Interaction10, I presented Service Design: an Interaction Design Perspective. Since studying interaction design and service design at Carnegie Mellon University, I have wrestled with the relationship between the two. During an interview with Jeff Howard, a few days after graduating, I tried to address this relationship. It was both a…
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Speaking at IxD10
I will be speaking at the Interaction 10 conference on Friday, February 5 in Savannah. The title of my talk will be “Service Design: an Interaction Design Perspective.” What is service design? How is it different from interaction design? Or isn’t it? As an interaction designer with service design education and experience, I will offer…