Jamin Hegeman

Tag: design research

  • Follow Your Users on Twitter

    —

    by

    Jamin
    in

    Are you a designer who checks Twitter incessantly (or at least occasionally) and also wants daily insights into the thoughts and desires of the people who use the products and services you design for? Then perhaps you should start following your users on Twitter. As a still relatively new Nokia designer, and having little experience…

  • Erik Stolterman talks Design at CMU

    —

    by

    Jamin
    in

    Erik Stolterman has been visiting Carnegie Mellon for the past few days, during which he gave a lecture on “The Design Paradox – and the nature of design research.” The premise of the talk, aimed at HCI researchers, was that HCI research, which is mostly aimed at improving design practice (his assumption), does not seem…

  • Defining Design Principles

    —

    by

    Jamin
    in

    For the airport security service design project and for my current service design project, my team has defined design principles to shape the final solution and ensure a benchmark of success. For airport security example, saying goodbye was a design principle. In order for our solution to be considered a success, had to address providing…

  • Design for Knowledge

    —

    by

    Jamin
    in

    The other day we had a lecture on design research. We were first asked what we thought design research was. There was silence. “I know what research is,” I thought. But design research. Why did the posing of the question make it seem different? I ventured a guess. “Methods,” I said. It went on the…