Tag: conference

  • Themes from Service Design Network Conference New York

    Themes from Service Design Network Conference New York

    The seventh annual Service Design Network Conference took place in New York on October 2-3, 2015, hosted at Parsons The New School. As a principal of the network, and the head of the SDN event board, I played a role in organizing the conference, moderated the opening panel, and helped keep everything running smoothly. Each year, new themes,…

  • Can Service Design Take Off in the US?

    Despite the growth of service design firms in Europe, the success of the Service Design Network, and the globally self-organized service design drinks, including one in San Francisco, service design still really hasn’t made its move on the United States. And while many designers I talk to are very interested in service design, businesses are…

  • Service Design Network Conference 2009

    Two weeks ago, I was on the island of Madeira, Portugal, for the second annual Service Design Network conference. Like last year, I was part of the planning board. My main role was to review content submissions and help put together the conference program. I also served as a judge for the service design competition…

  • Service Design: What’s Next?

    For the past three years, I have attended a conference on service design. In 2006, during the first ever conference on service design, everyone felt excited to come together as a community and begin talking about this new design practice. Last year, we pushed a bit at the borders of service design (Many Eyes as…

  • Participating in the Service Design Conference in Amsterdam

    I’m really excited to be participating in the inaugural Service Design Network conference in Amsterdam November 24–26, which I have also been helping to organize (thanks to my involvement with the Emergence conference). I am moderating a panel of Scandinavians on the 25th and then facilitating a workshop on service design for mobile services on…