Category: Design

  • Defining Design Principles

    For the airport security service design project and for my current service design project, my team has defined design principles to shape the final solution and ensure a benchmark of success. For airport security example, saying goodbye was a design principle. In order for our solution to be considered a success, had to address providing…

  • Why do people want models?

    This post is really just a collection of thoughts stemming from my last thesis paper meeting. I’m still mostly reading at this point and sort of framing the argument along the way. My original inquiry had to do with the leap of faith from design research to design concepts. This has led me to a…

  • Sketchcast Review

    A recent comment led me to Sketchcast.com, a tool that allows you to draw and record what you’re drawing, with the idea that the visualizations can help you communicate your ideas. As a designer who is always open to new methods of visualization and communication of ideas, I set up an account and created the…

  • Defining Design

    Is defining design a worthwhile endeavor? Or should we just get on with it, do what we do and not analyze it so much? My rather amorphous thesis paper revolves around the process of design research to design concepts, supposedly within the realm of interaction design, but so far not really staying within that boundary.…

  • Teaching Video Sketching

    As part of my Design Computing class, I am introducing my students to video sketching as a prototyping tool. For most of the students, this is new, but something they will end up doing repeatedly throughout their time at the School of Design. Today, John Zimmerman gave a guest lecture on video sketching, complete with…

  • Service Design Applied to Airport Security

    For our first project in Designing for Service, our groups were asked to create a service that will foster flow at the Transportation Security Administration (TSA) security screening stations at the airport. The two biggest restrictions we had were little experience in designing a service and having only one week to complete the project. Our…

  • The Truth About Design Research

    Dan Saffer is a funny man. Watch the first five minutes of his presentation How to Lie with Design Research at the Design Research Conference. This opening is intriguing, especially the remark about “getting on the design research bandwagon” before it takes off for the ultimate goal of making money. Is design research a fad?…

  • Design Is Design

    After spending perhaps too much time debating the boundaries of interaction design on the IxDA list a couple days ago, I started wondering why I felt so inclined to contribute to the discussion. Is it true that it doesn’t matter how IxD practitioners perceive interaction design? One comment from that discussion that I’ve been thinking…

  • The Dichotomy of Interaction Design

    There’s a great debate on the IxDA list regarding what interaction designers can actually do. This is an issue I’ve been pondering, and it’s interesting that the people I agree with are CMU IxD alums—Jeff Howard and Jack Moffet (where is Dan Saffer?). The gist of the argument is that interaction designers cannot design for…