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Service Storming and Dragon Lines
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in DesignDuring UX Week, Jared Cole and I ran a half-day workshop called Service Storming and Dragon Lines.
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Speaker Impression
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in SketchesInspired by a speaker at UX Week 2012. Drawn using ASKetch on my iPad.
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Making Labels for My Beer
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in BeerFor my friend’s birthday, I decided to give him a few of my home brews. But none of my beers had labels. Lucky for me I have a girlfriend who’s got some decent graphic design skills.
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Photo from Memory
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in SketchesI drew this from memory of a photo Carrie sent to me recently. Used Zen Brush on iPad.
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Tea and Toast Bottled
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in BeerI bottled my tea and toast brew this afternoon. Looks like tea, no? This is the fourth beer I’ve bottled. No major complications with bottling. Though I was disappointed to only get nine beers again. One day I’ll get 10! One day!
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Tea and Toast Beer
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in BeerI decided to try something a little different for my recent batch of beer. Again, it was a recipe from Brooklyn Brew Shop Beer Making Book. But this time, it involved steeping tea for a few minutes after the boil.
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My Conversation with Sarah – Paypal’s Virtual Agent
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in DesignHas a virtual agent been helpful for anyone, ever?
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Creative Change Is Scary
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in DesignIf there’s one thing I have learned as a designer who studies behavior to make informed but creative decisions about future products and services, it’s there’s a disconnect between what people think they believe and what they actually do.