Hello! I am an interaction and service designer at Adaptive Path. I have a passion for design and have led many design projects from research through concepts to prototyping and execution. My work focuses on human-centered service offerings that meet customer needs while aligning with business goals.

Previously, I was a senior designer at Nokia, where I led efforts to define new services, experiences, and business opportunities for business development, strategic growth areas, and corporate social responsibility. My experience ranges from working at a startup to a large university to being an independent consultant. I have produced solutions for mobile, web, netbooks, as well as other networked products in areas such as communications, health care, media, location-based services, commerce, and social interaction.

I have a masters in design with a focus on interaction design from Carnegie Mellon University, where I also taught interaction design. My thesis work focused on the thinking behind the design process and combining the virtual and physical world to project and prototype aspects of identity. I have a bachelor of arts in English writing, with a concentration in poetry writing, from the University of Pittsburgh.