I am a senior designer at Nokia Design in San Francisco, where I define new services, experiences, and business opportunities from a design perspective. My 13 years of experience includes being a journalist, editor, web developer, interaction designer, teacher, and business owner. I have a masters in design with a focus on interaction design from Carnegie Mellon University, and a degree in poetry writing from the University of Pittsburgh.

I have been on the Service Design Network planning board for the 2008 and 2009 conferences, and also directed CMU’s Emergence service design conference in 2007.

My thesis work includes a paper on the nature of design thinking and a project that explores the use of meta information in the physical world to support identity construction. At CMU, I taught Basic Interaction, a foundation interaction design course for HCI students and Design Computing.

For more info, see 4×4 Things About Me.