Speaking at IxD10

I will be speaking at the Interaction 10 conference on Friday, February 5 in Savannah. The title of my talk will be “Service Design: an Interaction Design Perspective.” What is service design? How is it different from interaction design? Or isn’t it? As an...

Designing for Behavior

For a while now, when people ask me about being an interaction designer, I have explained it as designing for behavior: what, how, and why someone interacts with a product, service, or organization. As an interaction designer, I tread in the land of emotion,...

Moving to SF insane?

Saw this comment from Dave Malouf on the IxDA list: You’ve gotta be nutz, coocoo, and just insane to leave anyplace including NYC and move to SF unless you were guaranteed something between $150k-$200k, and HUGE relocation package upwards of $20-$30k. Having...

Thoughts on Interaction08

I got back from the first Interaction Design Association (IxDA) conference, Interaction08, late Monday night after an 11-hour drive in a rented minivan with five other of my Carnegie Mellon peers. Rather than provide a blow-by-blow, I’ll apply a little bit of...

At Interaction08 in Savannah

If you thought this was a roundup of the conference, I apologize. I just wanted to say that I’m at the IxDA Interaction08 conference in Savannah and am heading off to the opening keynote by Alan Cooper in a moment. Yesterday, a crew of six of us from Carnegie...