The Most Influential Interaction Design Products

Dan Saffer recently asked, “If I asked you to name the most influential interaction design products, you would say…?” I found this question a bit confusing. It raised a lot of questions. My instinct was to respond by asking, “What product does...

Designing for Behavior

For a while now, when people ask me about being an interaction designer, I have explained it as designing for behavior: what, how, and why someone interacts with a product, service, or organization. As an interaction designer, I tread in the land of emotion,...

Tony Golsby-Smith of 2nd Road Visits CMU

Last week, Tony Golsby-Smith, CEO of 2nd Road, the Sydney-based consulting company that focuses on shaping large-scale change, visited Richard Buchanan’s Design, Management, and Organizational Change class. Over the course of three hours, he shared his...

Bringing Emotion into the Design Process

I’d like to continue a comment about bringing emotion into the design process because I think it deserves its own post. Kip said: Design has some valuable roots in its ties with emotion, but in many ways we’ve lost touch. Can we bring a sophisticated discussion...

Thoughts on Interaction08

I got back from the first Interaction Design Association (IxDA) conference, Interaction08, late Monday night after an 11-hour drive in a rented minivan with five other of my Carnegie Mellon peers. Rather than provide a blow-by-blow, I’ll apply a little bit of...