May SF Service Design Drinks Recap

On May 20, a group of very interesting people got together for the fourth SF Service Design Drinks. Unlike the previous events, which were held in bars, this one was hosted at Adaptive Path, who graciously provided the venue plus beers and snacks for the attendees (it...

Design Overstretch

In the continuing debate about design thinking, there’s great article on Core77, Design Thinking: Everywhere and Nowhere, Reflections on the Big Re-Think, which covers thoughts coming from the Big Rethink conference held by The Economist in London. Nearly every...

Cities as Products

I’ve been thinking more about the design of cities recently. As such, the Guardian article The urban age: how cities became our greatest design challenge yet caught my eye. The author talks about cities as products, as commodities even. If you’re...

Service Design Thinking?

A Brief Guide to Service Design (UX Brighton) by Paul Thurston & Nick Marsh View more presentations from Harry Brignull. I’m glad to see many similarities between this presentation and the one I presented at IxD10. Ideas that definitely overlap include:...

Can Service Design Take Off in the US?

Despite the growth of service design firms in Europe, the success of the Service Design Network, and the globally self-organized service design drinks, including one in San Francisco, service design still really hasn’t made its move on the United States. And...

First Official SF Service Design Drinks

I’m excited to report that the first official San Francisco Service Design Drinks this past Thursday was a success! People actually showed up! It was awesome! The only negative: I forgot to take photos! Everyone seemed really excited and positive. So we decided...