by Jamin | Dec 18, 2011 | Design
Of all the things I have pretended in my life, and I have pretended a lot, I never once considered pretending that I was in a focus group. Talk about boring! Dear ING, pretend I’m a normal human being and talk to me like one. Thanks.
by Jamin | Sep 4, 2011 | Design
Jared Cole and I ran a one-day workshop at UX Week 2011 called This Is Service Design. The title borrows from the the title of the book, This Is Service Design Thinking, which I contributed to. The workshop builds off last year’s workshop, From Products to...
by Jamin | Feb 3, 2011 | Design
Here’s a video montage of the last SF Service Design Drinks that Chris McCarthy, Director of the Innovation Learning Network and an Innovation Specialist with Kaiser Permanente’s Innovation Consultancy, put together and posted on his blog. SF Service Design:...
by Jamin | Jan 2, 2011 | Design, Life
Two years ago, while at Nokia, I worked on a project called Vision 2010. Although we were looking into a not-too-distant future, it was still the future. And yet today, 2010 is a thing of the past. It’s time to reflect and also look ahead to what this new year...
by Jamin | Sep 7, 2010 | Design
During my last visit to Seoul, I had the pleasure of presenting From Product to Services, the intro presentation Jared Cole and I used at our UX Week workshop, to the SIGUX group in Seoul. My colleague Peter Merholz also presented during the event. The audience...
by Jamin | Aug 1, 2010 | Design
??From the New York Times article, “I Tweet, Therefore I Am”: “But when every thought is externalized, what becomes of insight? When we reflexively post each feeling, what becomes of reflection? When friends become fans, what happens to intimacy? The...
